For specific product care inquiries, please email us at contact@mansurgavriel.com.

Product Care Inquiries

We are committed to your satisfaction and will review manufacturer defects on full-price items purchased from MANSURGAVRIEL.COM on a case-by-case basis if reported within one year of purchase. Proof of purchase is required for all claims. Normal wear

We are committed to your satisfaction and will review manufacturer defects on full-price items purchased from MANSURGAVRIEL.COM on a case-by-case basis if reported within one year of purchase. Proof of purchase is required for all claims. Normal wear is not included. For purchases made through other retailers, please contact them directly.

Guarantee & Warranty

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Mansur Gavriel

Product Care

Shipping Times and Costs

Order Processing & Estimated Delivery Time

Tracking Your Order

Taxes and Duties

Shipping & Delivery

Return Policy

Returning Your Order

Exchanges

EU Right of Withdrawal

Returns & Exchanges

Monogram Shop

Monograming Online

Placing an Order

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Welcome Offer

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Accepted Payment Methods

International Pricing

Payment

What is Route Package Protection?

How Does Route Work?

Need to File a Claim?

Route Package Protection

What is Klarna?

How do I sign up?

What are the conditions to sign up?

What countries does Klarna work in?

Which payment methods are accepted?

Will I still be charged if my order is cancelled?

What if I return or cancel my order?

Klarna